Glory League Support

Find answers, explore resources and learn how to make the most of your game video

Game Videos

Where is My Game Video?

If your game has not appeared in your Player Portal within 24 hours, please see the chart above to see whether you should notify our support team of an issue.

Before sending a message please check the Venue Status Page for any noted major outages at venues.

If your game is missing and the game you played was not at a venue listed on the Status page please fill in the Missing Game form to lodge a ticket with support.

Please note that sending a message through general support channels instead of the Missing Game form will take longer for resolution.

How Long Does it Take For Game Video to Arrive?

Typically you will receive your game video within a couple of hours but depending on the internet connection at venues it can take up to 48-36 hours for your video to be uploaded.

If it has been more than 48 hors and your video is not available after playing on a court with Glory League cameras installed please contact us so we can investigate.

How To Share Game Videos Online

Full game videos cannot be automatically shared online, only highlights and highlight reels.
You can, however, download full game videos to your desktop (see: How do I download my game video?)

On Desktop:

To share your highlights and highlight reels:

  1. Click on the highlight you wish to share.

2. Click on the share button at the upper right hand side of the video window.

3. You can choose between sharing to Facebook, Twitter, download or if you choose copy link you can paste the link to your friend.

On Mobile:

You will also have the option to share to any app you like if you click “Others” in the share dropdown. This includes Tiktok, Capcut, Instagram, Snapchat etc.

Note: If you want to send us your highlight please see this guide

Are Glory League Videos Live Streamed?

While we do have the capability to live stream most games will be recorded and then uploaded to our platform after the game. For special occasions such as finals or a tournament your association may choose to live stream the game.

If your game is live streamed your association will let you know about it so you can share the link to the live game with family and friends.

Can I See Video From Other Teams?

Unfortunately due to privacy reasons Glory League members are only able to view their own videos, if your team did not play in a game you will not be able to see that game in your player portal.

You can see and share highlights with features like Plays of the Week and by sharing highlights, or playlists with friends and supporters.

If you are a family member of a player and wish to view their game you can request access as a supporter.

How Do I Download a Full Game Video?

This is how you download your full game video to your hard drive.

Go to your game video and click the download link in the bottom right corner of the video screenshot. Download will start.

Downloading full games is only available through web browser and not through mobile.